You can include download links directly in your standard Shopify order confirmation emails, as an alternative to using Sky Pilot’s built-in email delivery system. To set this up, follow the steps below:
1. Disable Sky Pilot emails
a) Go to Email settings
b) Uncheck "Notify Customers of digital content via email" and click Save
c) Next, go to the Integrations section in Sky Pilot, enable the Product Tags option, and click ''Start tagging''. This will tag all products with associated files, allowing Sky Pilot to detect when an order contains a digital item and include a link for customers to access their digital downloads.
2. Add download link to Shopify order confirmation
a) In your Shopify settings, head over to Notifications > Order confirmation> and click on Edit Code
b) Insert the following snippet into your order confirmation email template:
{% assign with_digital_files = false %}
{% for line_item in line_items %}
{% assign variant = line_item.variant %}
{% assign product = variant.product %}
{% assign variant_tag = "variant-<variant-id>-has-digital-downloads" | replace: "<variant-id>", variant.id %}
{% if product.tags contains variant_tag %}
{% assign with_digital_files = true %}
{% endif %}
{% endfor %}
{% if with_digital_files %}
<a href="https://{{shop.domain}}/apps/downloads/customers/{{ order.customer.id }}/orders/{{ order.id }}/shopify_show" class="btn">
Download My Purchases
</a>
{% endif %}
Note: We recommend placing it around line 190, just below the "Visit our store" button in the template.
When added in that spot, the button will appear as follows:
c) Click 'Save'
All set! From now on, whenever a Shopify Order Confirmation email is sent and the order includes a product with files, customers will see the download button in the email template and can click it to access their files on the download page.
