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How To Guides (18)
Product Already Purchased button integration
Klaviyo integration
Adding the ‘Digital Downloads’ button to the Thank You page
License keys deep dive
How to set up streaming fallback (Vimeo/Wistia/Sprout)
Mailchimp integration
Live streaming Vimeo videos
Video Streaming/Delivery
Read EPUBs online
Pre-orders and content updates
Managing fraudulent orders
Expiring content
'My Files/Videos' button code integration
Customer Account integration/'My Files/Videos' button integration
Create a free order/Set up folders
Add files to your Shopify products
Migrating to Sky Pilot from another digital downloads app
Get started with Sky Pilot
Customisation (8)
Sky Pilot Liquid Reference guide
Sending download links in Shopify order confirmation
Set up file preview images for digital files
Adding a ‘Save to Dropbox’ option to your files
Translating delivery pages
Selling custom products
Customizing emails
Customizing digital delivery pages
Additional Features (9)
Link Selling in Sky Pilot
Integrating FlippingBook with Sky Pilot
How to add ‘Agree to Terms and Conditions/Right of Withdrawal checkbox to the checkout
Video stamping
PDF Stamping
Setup your own s3 account
Storefront API
Download on iOS
File/video protection in Sky Pilot
Subscriptions (3)
Choosing the Right Subscription Type
Customer tags
Setting up all access subscriptions for digital content
Frequently Asked Questions (19)
How do I cancel my Sky Pilot plan/account?
Can I downgrade to the Free Plan?
Why am I seeing a "Rate Limit Exceeded" message when downloading files?
Is there an option to allow downloads for Android devices?
My customer's are seeing a 404 page when trying to access their download page. What can I do?
How do I add DNS info from Sky Pilot to my email provider?
My PDF stamping position is not looking quite right. What can I do?
Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do?
My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do?
Can I bulk upload attachments to my products in Sky Pilot?
Do plays (Watching/streaming) count toward the download/bandwidth limit?
Any countries where Vimeo is banned?
If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files?
Is there a limit on the number of files that can be added to the products?
Is it possible to add the additional charge to the base price of the product if we add digital content to it?
How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format?
Are there any apps that conflict with Sky Pilot?
What does pending access mean in the “Order” section?
Where do I see the added photo or video or file when I added it to a specific product?
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