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Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

Liquid referens

This is a reference for methods on an available liquid object in email and delivery page templates.

Order - An object representing an order

order_number - The order number of the order

id - the unique id of the order

date - The date of the order. Try

{{ order.date | date: '%Y-%m-%d %H:%M:%S' }}

line_items_with_files - A collection of all line item objects for the order that has files or videos attached

delivery_url - A URL for the delivery page for an order. If the customer has an active account in your shopify store the page will require the user to log in

authenticated_delivery_url - A delivery URL for the order that requires the customer to be logged in. Customers who do not have an account will not be able to access this page.

customer - The customer object with the customer who made the order

Shop - An object representing the shop

name - The name of the shop

Customer - An object representing a customer and their collection of orders

id - The id of the customer from Shopify

orders_with_files - A collection of all order objects for the customer that have files or videos attached. This collection is paginated. Be sure to use

{{ customer.paginate_orders | default_pagination }}
To display pagination for this object.

email - The email of the customer

enabled - A boolean specifying if the customer has an account enabled or not

first_name - The first name of the customer

last_name - The last name of the customer

Line item - An object representing a line_item in an order

product - The product of the line item

variant - The variant of the line item

files - A collection of all file objects attached to the line item

videos - A collection of all videos objects attached to the line item

id - the unique id of the line item

collections - A collection of all collections objects attached to the line item

title - The title of the product and variant purchased

delivery_url - A URL for the rendered page by line_item.liquid template representing only files for this line_item in this order

Product - An object representing a product

title - The title of the product

featured_image - The url of the featured image for the product

id - The unique id of the product(from Shopify)

Variant - An object representing a variant

id - The Shopify ID of the variant

title - The title of the variant

File - An object representing a file

filename - The filename of the file

filesize - The size of the file(eg. '10Gb')

content_type - The content type of the file

download_url - The URL for the customer to access a limited download of the file

viewing_url - A URL for viewing the file. This is not recommended as views are not limited cannot be limited or secured

id - The unique id of the file

download_count - the number of times the customer has downloaded the file for this order

download_limit - the number of times the customer is allowed to download the file for this order

downloads_remaining - the number of downloads remaining for the file for this order

expires_at - The date that access to the file expires. Try

{{ file.expires_at | date: '%Y-%m-%d %H:%M:%S' }}

delivery_url - A URL for the rendered page by file.liquid template representing only this file

collection - The collection that the file belongs to

Video - An object representing a video

id - The unique id of the video

vimeo_id - The id of the video in Vimeo

embed - The embed code for the video

thumbnail - Image tag containing the thumbnail for the video eg.

<img src="video_thumbnail_url" >

title - The video title

description - The video description from Vimeo

delivery_url - A url for the rendered page by video.liquid template representing only this video

views - The number of times the video has been viewed for this order.

expires_at - The date that access to the video expires. Try

{{ video.expires_at | date: '%Y-%m-%d %H:%M:%S' }}

collection - The collection that the video belongs to

Collection - An object representing a collection

id - The unique id of the collection

title - The collection title

delivery_url - A URL for the rendered page by collection.liquid template representing only this collection

files - A collection of all files and objects attached to the collection

videos - A collection of all videos objects attached to the collection

parent - The parent collection this collection belongs to if this is a sub-collection.

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