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Användarhandböcker (20)

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Om ytterligare funktioner (9)

Prenumerationer (4)

Vanliga frågor (19)

Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

Avsluta ditt Sky Pilot-konto

You can cancel your Sky Pilot account anytime by uninstalling Sky Pilot from your Shopify store.

If you have cancelled your Shopify account or closed your Shopify store then your Sky Pilot account is automatically cancelled. 

After cancellation, all of your files and data will be deleted from Sky Pilot.

Alternatively, you can downgrade to a smaller(or free) plan by removing files and downgrading anytime from your Sky Pilot Account settings:

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