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使い方ガイド (19)

特定の注文にカスタムファイルを追加するライセンスキーの詳細についてストリーミングのフォールバックの設定方法 Mailchimpの統合人気のテーマ用のスニペット配置 SproutVideoの統合 Wistiaの統合 Vimeo動画のライブストリーミングストリーミング EPUBをオンラインで読む予約注文とコンテンツの更新不正な注文の管理期限切れコンテンツ私のファイル/ビデオ顧客アカウントの統合/「マイファイル/ビデオ」ボタンの統合無料の注文を作成する Shopifyの製品にファイルを追加する別のデジタルダウンロードアプリからSky Pilotへの移行 Sky Pilotの利用をはじめましょう

カスタマイズ (9)

Sending download links in Shopify order confirmation デジタルファイルのファイルプレビュー画像を設定するファイルに「Dropboxに保存」オプションを追加する配送ページの翻訳カスタム製品の販売 Liquid リファレンスメールのカスタマイズデジタル配信ページのカスタマイズお礼ページに「デジタルダウンロード」ボタンを追加する

追加機能について (9)

チェックアウトに「利用規約と返品の権利に同意する」チェックボックスを追加する方法動画のスタンピング PDFスタンピング独自のs3アカウントを設定する独自の外部ストレージを使用するストアフロント API iOS でダウンロード Sky Pilotアカウントをキャンセルする Sky Pilotにおけるファイル/ビデオの保護

定期購読 (5)

Setting up Subscription Plus app video 顧客タグサブスクリプションプラス付きの雑誌の定期購読デジタルコンテンツのすべてのアクセスサブスクリプションの設定サブスクリプションの種類の概要

よくある質問 (19)

Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

Are there any apps that conflict with Sky Pilot?

1. Other digital downloads apps

If you had any other digital download app installed before you decided to switch to Sky Pilot, you might face issues with download links. After clicking on the link sent to email, your customers could face "page can’t be found" error. To troubleshoot, please follow the steps seen in this article.

2. Page Redirect / Link manager / Geolocation apps

If you use an app for Geographical region redirects, such as GeoIP Country Redirect installed, the app might try to redirect your customers to a localised URL when trying to access Sky Pilot's download.

Most of the apps provide a way to whitelist URLs to resolve the issue. To prevent false redirects, find a way to configure an exception for URLs of your store that contain "/apps/downloads" (Sky Pilot's delivery page name).

If you are uncertain about any compatibilities, please reach out to our Support, where specialists will assist you in any concerns you might have.