Categories

Anleitungen (19)

Anpassung (9)

Über zusätzliche Funktionen (9)

Abonnements (5)

Häufig gestellte Fragen (19)

Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

Magazinabonnements mit Abonnement Plus

Subscription Plus is the easiest app to integrate with Sky Pilot to deliver content to your customers on a recurring basis using the Magazine style subscription. To read more about the different subscription styles, read our article here. If you already know about the Magazine style subscription and want to set it up, keep reading below. 

1) To set up, navigate to Settings > Magazine Subscription

2) From there, you can decide the order frequency and on which day to deliver the new content. e.g. monthly on the 3rd of every month. 

3) Create products in Shopify that you will associate to every order cycle, e.g. 'January' product, 'February' product, etc. and add each of these to the subscription using Subscription Plus.

4) In Sky Pilot, associate the digital content for each relevant order cycle. Remember that you can do this as soon as the content is produced, and it will be delivered to your customers according to the order frequency and delivery day you defined in Subscription Plus. e.g. you upload all the digital content into Sky Pilot in January or on the 1st of every month and it is still delivered on the 3rd of every month.

Contact Our Support Team

If there are still issues that aren’t resolved - or you didn’t find what you are looking for, contact our support

Contact Our Support