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常见问题 (19)

Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

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Note that these code placements are not set in stone, and are merely suggestions.

Brooklyn Theme

/customers/account.liquid - The snippet for this could be placed between </header> and <div class="grid"> (line 16 in the below screenshot), or between the two </div>s above the

{% if paginate.pages >1 %}

/customers/order.liquid - The snippet for this could be placed between</header>, and <div class="grid"> (line 7 in the below screenshot),  or between the final </p> and the </div> (line 151 in the below screenshot).

Minimal Theme

/customers/account.liquid - The snippet for this could be placed above <div class="grid"> (line 11 in the below screenshot) if you'd like it to be close to the top of the page:

 

You can also place the code above <div class="grid__item one-third medium-down--one-whole"> if you'd like it below the orders, but below the addresses, or below the closing </div> a few lines later if you'd like it below the addresses as well.

Narrative Theme

/customers/account.liquid - The snippet can be pasted between the </header>, and <div class="grid grid--rows"> (line 9 in the screenshot below)

/customers/order.liquid - The snippet can be pasted between the </header>, and <div class="grid"> (Line 9 in the screenshot below)

Symmetry theme

/customers/account.liquid - The snippet can be placed between </div>, and <div id="customer_sidebar"> (Line 5 in the screenshot below)

/customers/order.liquid - The code can be placed between </div>, and {% if order.cancelled %} (line 6 in the screenshot below)

Debut Theme

/customers/account.liquid - The snippet can be pasted between </div> and <div class="grid myaccount"> (line 6 in the screenshot below)

/customers/order.liquid - The snippet can be pasted between </div> and <div class="grid myaccount"> (line 6 in the screenshot below)

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