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关于更多功能 (9)

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常见问题 (19)

Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?


Understanding the importance of personalization in today's competitive e-commerce landscape, we've introduced the ability to add files for specific orders directly from the single order page.

1. Create your product in Shopify e.g. Custom Workout Plans 

2. Customer purchases your product.

3. Attach Custom Products: On the single order page, you'll find a new button - Add Custom File(s) to attach a custom archived product to an order.

4. Once confirmed, you'll be redirected to a "custom product for customer" page. Here, you can simply attach files / videos just as you would do with an ordinary product. However, the difference is that this product is archived, so nobody else will be able to purchase it except for the customer the product is intended for.

5. Returning to the order page, you'll see the custom line item added, allowing you to track and manage personalized items effortlessly.

6. Notify the customer that their custom product is available.

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