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Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

Opret din egen s3-konto

Sky Pilot allows you to use your own Amazon S3 account, which means you will not incur any additional Storage or Bandwidth costs by Sky Pilot. All files stored are fully in your hands, and the costs associated with S3 are billed to you by Amazon AWS directly.

This is a Enterprise feature at a fixed cost of $490 / mo 

We recommend contacting us via support before proceeding with the following steps:

Create A Bucket in your S3 Account

Create a bucket in the region you would like to use.

In Bucket, Properties click Permissions and click the Edit CORS Configuration button and add the following CORS policy



        "AllowedHeaders": [



        "AllowedMethods": [



        "AllowedOrigins": [




        "ExposeHeaders": [







        "MaxAgeSeconds": 3600



Setting up an access key

We will need an access key to be able to save and access files in your bucket. You can use your root access key but we recommend adding an IAM user with following permissions


    "Statement": [


            "Action": [



            "Effect": "Allow",

            "Resource": [





            "Action": [






            "Effect": "Allow",

            "Resource": [






Be sure to replace YOUR_BUCKET_NAME_HERE with the name of the bucket you created.

[optional] Setup Cloudfront

To improve delivery across a worldwide audience, and lower the costs of a S3 bucket transfer, you might want to setup a Cloudfront distribution as well.

Please follow next steps to set up Cloudfront:

  • Follow instructions in Amazon's docs to create Cloudfront Key Pair on your AWS account:

  • Create a new Cloudfront distribution. In "Origins" set the origin to your desired S3 bucket, and set "Origin access" to Legacy access identities, where "New OAI" button is used to create one. Make sure you also select "Yes, update the bucket policy". This will allow your private bucket to be accessed through Cloudfront. Under Behaviours, the "Viewer protocol policy" should be set to Redirect HTTP to HTTPS, and "Restrict viewer access" should point to the AWS Key Group which you created in the first point. Additionally "Cache key and origin requests" should be set to "Headers - None", "Query Strings - All" and "Cookies - None". "Response headers policy" should be left with "None". 

  • Follow instructions for securely sending us your data in next step, but additionally include the following secrets: Cloudfront Key Pair ID, Cloudfront Private Key file, and Cloudfront Distribution URL

Send us your info

Once you have done this we will need the following to setup your integration. For your security, please share them in a secure way, like 1Password or similar tools.




  • BUCKET HOSTNAME = '' or ''

  • BUCKET REGION='us-east-1' or 'us-west-2'

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