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Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

Integrace Wistia

Wistia is a streaming platform that allows you to host videos that can be embedded on your site. It provides tools to ensure that your videos are high quality for your viewers.

With our integration with Wistia, you can attach videos to products, when purchased allows your customers to stream those videos right on your store. This also works with expiration, which means that after a certain amount of days after purchase, you can automatically remove access to those videos.

Setup

From your Sky Pilot Admin, go to Settings > Integrations

Select Add Wistia Account

Log in to your Wistia account (if you are already logged in, you just need to Authorize the integration).

From here, you will be able to add any of your videos to your products, which means that your customers can purchase them to get access to those videos.

Additional Information

We do a sync for new videos a few times a day. Anytime you make changes to your Wistia account (adding, changing or deleting videos) we suggest that you click the Re-import button under Settings > Integrations.

Contact Our Support Team

If there are still issues that aren’t resolved - or you didn’t find what you are looking for, contact our support

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