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Is there an option to allow downloads for Android devices? My customer's are seeing a 404 page when trying to access their download page. What can I do? How do I add DNS info to Sky Pilot? My PDF stamping position is not looking quite right. What can I do? I don't want the description to appear in my download page. How can I make sure it doesn't? My download page description does not follow HTML standards. What do I do? Microsoft Edge is blocking downloads by Sky Pilot for my customers marking them as unsafe. What can I do? My downloads aren't working and I'm getting a 'This site can't be reached error'. What do I do? Can I bulk upload attachments to my products in Sky Pilot? Can I sort the files in my customer's library by order creation date? Is download limit affected by playing audio/videos? Any countries where Vimeo is banned? If my customers create an account for my website after they have previously downloaded the purchased files via email, will they still be able to see those files? Is there a limit on the number of files that can be added to the products? Is it possible to add the additional charge to the base price of the product if we add digital content to it? How do customers receive the file when they purchase my product, is it just a download link or is it delivered in a specific format? Are there any apps that conflict with Sky Pilot? What does pending access mean in the “Order” section? Where do I see the added photo or video or file when I added it to a specific product?

Integrazione dell'account cliente/Integrazione del pulsante 'I miei file/Video'

Step 1: Enable Customer Accounts in your Shopify store

a) Go to Your Shopify Customer Accounts settings

b) Click the Edit button

c) Tick the ‘’Show Login link in the header of online store and at checkout"

d) Click Save

Step 2: Add a "My Files/Videos" button to your website for your logged-in customers

a) Go to your Shopify Online Store section, click on Themes, and click on Customize

b) Pick any page from the top selector menu (account/order/product)

c) Select the Template section on the left-hand side, find the Apps block and click on Add block

d) Select the Digital library link block

e) You can now preview the button in the theme preview, and also customize the button text and alignment per your needs; don't forget to Save once done!

If you need assistance with the above, just reach out; we're available 24/7 and will be more than happy to help!

Note: The theme extension (Add block) feature does not appear? Please reach out to your theme developer or read this article.

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